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Posted by | March 9, 2021
Why software is eating the (travel) world

When talking about disruptive forces in the travel sector, we sometimes hear the dismissive comment: “Oh, they’re not a travel company, they’re a technology company.” Sometimes it’s a reference to...

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Posted by | January 14, 2021
New Entrant TMCs Emerge Advantaged in a Battered Business Travel Sector

In a previous post from August, 2020, we argued that post-pandemic business travel will have a new baseline at 20-30% below 2019 levels and that the travel management companies (TMCs) that have...

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Posted by | November 30, 2020
Collected But Neglected: Data Could Save The Travel Industry

The travel industry has not bounced back from COVID-19 the way many of us hoped. As Warren Buffet said of crises, “Only when the tide goes out do you discover who's...

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