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Posted by | January 14, 2021
New Entrant TMCs Emerge Advantaged in a Battered Business Travel Sector

In a previous post from August, 2020, we argued that post-pandemic business travel will have a new baseline at 20-30% below 2019 levels and that the travel management companies (TMCs) that have...

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Posted by | August 18, 2020
Expedia Veteran Abhijit Pal Joins Hudson Crossing

Leading Travel Industry Consultancy Marks 13th Anniversary with High-Profile Addition New York, NY August 20, 2020 – Hudson Crossing LLC, travel and hospitality’s premier business strategy consultancy, welcomes Senior Consultant...

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Posted by | August 17, 2020
Business Travel’s Permanent Dent

When the COVID-19 pandemic brought much of the economy to a standstill, travel was quickly and sharply affected. US air passenger volume dove 96% year-on-year for the month of April,...

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Posted by | May 23, 2020
Travel Company Leaders: Time for a Strategic Reroute

As the spread of COVID19 accelerated through the beginning of the year, the travel industry suffered quickly and deeply. And now as cities and countries gingerly reopen their economies, travel...

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Posted by | November 2, 2017
Attribute Based Shopping

What does attribute-based shopping (ABS) mean for hotels? Two modes of shopping commonly carry the name attribute based shopping (ABS). In the older form, widely used today, a consumer begins...

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Posted by | April 2, 2017
Emerging Media and xR Issues for Hotels

An explosion in visual content is already overwhelming, and soon we'll enter the xR “boss” level: voice I/O & virtual, augmented and mixed reality In case you’ve been too busy...

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Posted by | November 6, 2016
Toward a Marketing and Analytics Capability-Maturity Model

Marketing is undergoing a transition that bears some similarity to what happened to IT as software became more central to enterprise success It’s probably high time to require Marketing to...

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Posted by | September 1, 2016
Platforms to Optimize Digital Marketing

A sea of choices, but not for everybody  Not only are there quite a lot of platforms laying claim to digital marketing optimization, but jargon is often layered so thick...

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Posted by | April 11, 2016
Content Creation Strategy – Mobile Takes It Beyond SEO

Over fifty years ago Marshall McLuhan suggested that “the medium is the message” in his book Understanding Media. This is especially true now when comparing media such as a mouse...

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