When talking about disruptive forces in the travel sector, we sometimes hear the dismissive comment: “Oh, they’re not a travel company, they’re a technology company.” Sometimes it’s a reference to...
Posted by | January 14, 2021
In a previous post from August, 2020, we argued that post-pandemic business travel will have a new baseline at 20-30% below 2019 levels and that the travel management companies (TMCs) that have...
Posted by | November 30, 2020
The travel industry has not bounced back from COVID-19 the way many of us hoped. As Warren Buffet said of crises, “Only when the tide goes out do you discover who's...
Posted by | August 17, 2020
When the COVID-19 pandemic brought much of the economy to a standstill, travel was quickly and sharply affected. US air passenger volume dove 96% year-on-year for the month of April,...
Posted by | May 23, 2020
As the spread of COVID19 accelerated through the beginning of the year, the travel industry suffered quickly and deeply. And now as cities and countries gingerly reopen their economies, travel...
Posted by | November 2, 2017
What does attribute-based shopping (ABS) mean for hotels? Two modes of shopping commonly carry the name attribute based shopping (ABS). In the older form, widely used today, a consumer begins...
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