* indicates required
Posted by | March 9, 2021
Why software is eating the (travel) world

When talking about disruptive forces in the travel sector, we sometimes hear the dismissive comment: “Oh, they’re not a travel company, they’re a technology company.” Sometimes it’s a reference to...

Continue Reading
Posted by | January 14, 2021
New Entrant TMCs Emerge Advantaged in a Battered Business Travel Sector

In a previous post from August, 2020, we argued that post-pandemic business travel will have a new baseline at 20-30% below 2019 levels and that the travel management companies (TMCs) that have...

Continue Reading
Posted by | November 30, 2020
Collected But Neglected: Data Could Save The Travel Industry

The travel industry has not bounced back from COVID-19 the way many of us hoped. As Warren Buffet said of crises, “Only when the tide goes out do you discover who's...

Continue Reading
Posted by | August 17, 2020
Business Travel’s Permanent Dent

When the COVID-19 pandemic brought much of the economy to a standstill, travel was quickly and sharply affected. US air passenger volume dove 96% year-on-year for the month of April,...

Continue Reading
Posted by | May 23, 2020
Travel Company Leaders: Time for a Strategic Reroute

As the spread of COVID19 accelerated through the beginning of the year, the travel industry suffered quickly and deeply. And now as cities and countries gingerly reopen their economies, travel...

Continue Reading
Posted by | November 2, 2017
Attribute Based Shopping

What does attribute-based shopping (ABS) mean for hotels? Two modes of shopping commonly carry the name attribute based shopping (ABS). In the older form, widely used today, a consumer begins...

Continue Reading